Monday, December 16, 2013

What I've been learning so far from my storytelling course with iVersity?

So I have begun a new journey to improve my craft of storytelling by signing up for the online course "The Future Of Storytelling" on  at iversity https://iversity.org/courses/the-future-of-storytelling?r=c4bab. This course is interdisciplinary and taught by German professors, but done in English. And so far, the course has been transformational and inspirational.

One of my favourite moments in the course so far, is the lecture by/interview with Dr. Hans-Christoph Hobohm. In his session, Dr. Hans-Christoph Hobohm, an information science professor, presented in a library space, the origins and history of storytelling. Hobohm in his short 22 minutes video summarised much of what I have learned from my readings on storytelling from both my comprehensive examination and self-directed studies. He also added a new dimension or perspective to what I already knew. Hobohm suggests that storytelling, contrary to what Walter Benjamin and others have argued [1], has never ceased from being around us.  Hobohm in talking about storytelling from past to present, indicates that how stories have been told have changed with technology, but that stories and storytelling are continuously being told in every human epoch and generation.


I particularly enjoyed when Hobohm discussed storytelling in library and information science. He suggested that librarians are awakening to the idea that 'libraries are houses of stories' and as such have been inviting authors and people to tell their stories in libraries. He also talks about storytelling in knowledge management, archival science and oral storytelling. Here he discusses stories as a way of capturing information, tacit knowledge and even wisdom.

I also learned from him about Story cubes, a board game for storytelling (See http://www.chapters.indigo.ca/kids/toys/rorys-story-cubes-in-pdq/759751003180-item.html). This game has dice, which instead of having dots, the dice have pictures. When we roll the dice, we must tell a story based on whatever pictures come up. As I saw this game, I knew that I would love to acquire it and use it for not only teaching future courses or classes in storytelling, but also in developing my own storytelling skills as well as those of my children.

The change in my outlook was evident today when I stopped by Indigo Chapters bookstore to look for the Story Cubes in hope of purchasing the last remaining one in stock at my London store. IndigoChapters no longer was a book store to me, but a 'storeroom of stories'. Games and books were transformed into stories competing for my engagement and finances. However, I left the store without any items, but hoping that one day, my own stories would be in that bookstore, screaming out for someone to purchase it.

Note:

1. Walter Benjamin (1969) discusses that the production of print literature, movies and television for the masses has killed storytelling. However, while one can contend that oral storytelling culture has suffered from print literature and movie production, one could also argue that with movies and novels come a new form of storytelling, which is the position that Hobohm and my online storytelling course maintains.

Reference:

Benjamin, W. (1969). Illuminations, ed. and with an Introduction by Hannah Arendt. Trans. by Harry Zohn. New York: Schocken Books.

Windows Surface: A tablet for librarians to consider?

For December 2013, a relatively new tablet is on the market, the Windows Surface. As such I wanted to weigh in my few thoughts on this device as compared with the iPad. (Just to make it clear, I am not paid from blogging or to blog about any of these technologies.)

Unfortunately, I have not played around with the Windows Surface. In fact, I must confess that I have only played around the iPad 1 that I borrowed from my faculty's resource centre. I recently used the borrowed iPad to watch videos for a free online course I am taking, read a thesis, and to read some electronic copies of journal articles using i-Books. Despite the inexperience in using Windows Surface, I still wanted to give my opinions based on research that I have undertaken on the subject of tablet adoption in libraries.


In Scale (2013), I found that some early adopter librarians adopted tablets based on their own personal experience with the device. This is problematic as it is clear that some have sought to incorporate personal devices meant for individual use into an institutional setting that requires the device to be used by many persons or multiple users (Scale, 2013).

In my view, librarians need a more logical and systematic approach to determining what technology to adopt and implement in libraries. Librarians need an approach that is based on the mission of the library and the design of the device to help the library carry out its mission. While it is true that tablets and e-readers are meant for consuming digital content of which libraries have a mission to collect and acquire (Scale, 2013), we need to see which devices are best designed to do so without compromising principles such as the privacy of our patrons as well as adopt devices that are designed for use by multiple institutional users and not the ones that are meant for personal individual use. (See also my blog post critiquing this and recommending instead smart touch screen tables).

In this regard, I appreciate Windows Surface, which has been designed specifically for use within institutions ('Surface RT', 2013; Intel® Corporation, 2012). Surface RT is a tablet device designed for multiple user accounts ('Surface RT', 2013). Further, the device is already compatible with Microsoft Office and SkyDrive cloud storage, making it a useful device for not only consuming electronic media, but also creating content. Finally, it allows one to use a keyboard, rather than having to use the small touch screen keyboard that I disliked on the iPad 1 (see previous blog post).


Hence I conclude that it is perhaps worthwhile for librarians thinking about tablet adoption for their institution to consider Microsoft's Surface. I recommend getting the vendors to demonstrate its capabilities. So if you are still doing shopping for the holidays, go over to the computer store and check it out. Anyways, happy holidays and new year to you all! And I hope you  continue to stay tune to this blog in 2014 for more updates and blog posts.


P.S.
I also looked back at my 2011 experiments with the iPad (see post 1 and post 2) and found that I have a greater appreciation for tablets today. My main areas of appreciation is the ability to enlarge the text to read of electronic journal articles or thesis papers as well as the capability to search and find a specific keyword. To me, these are the best part of e-reading over reading the printed page. However, I still prefer the navigation system of print. Let's see if future tablets will change my preference.


 
References:

Intel® Corporation. (2012). Business innovation unleashed. Intel® IT Center Tablet Hanbook. Retrieved from http://canada-it.intel.com/wp-content/uploads/2013/09/tablet-for-business-handbook.pdf

Scale, M-S. E. (2013). Tablet adoption and implementation in academic libraries: A qualitative analysis of librarians' discourse on blogging platforms. Library Hi Tech News, 30(5), 5-9.
 
Surface RT - The original Microsoft tablet (2013). Microsoft Retrieved from
http://www.microsoft.com/surface/en-ca/products/surface

Thursday, December 12, 2013

My December 2013 update on my research

So I have presumptuously began collecting and analysing data for my research. This is despite the fact that I have not yet given the revised proposal draft to my committee for approval. (Keeping my fingers crossed that it is better now and almost worthy of approval). Any way, I just want to share in this post briefly an update about some of my thinking as it relates to my current research and possibly future direction.

The general gist of my research has to do with constructing a profile of those who tweet and blog about library consultants and library consulting and analysing from these tweets and blog posts the presentation of the library consultant identity. In essence I hope to examine and analyse the identity of library consultants and library consulting as discussed and formulated in blogs and tweets. My approach is to use mixed methods, collecting both quantitative attributes and analysing qualitatively the narratives that I see emerging. In the end, I hope to tell 'a story' on library consultants and library consulting pulling the various strands of data together.


I have also been reading Simon Down's (2006) Narratives of enterprise. In my view, Down (2006) presents a good ethnography of how entrepreneurs craft their identity that may be relevant for my thesis on the crafting of the library consultant identity. However, after completing the reading, I realised that the book has had a profound impact on my own existentialism.


In some regards, Down is like me. He is an academic who has had a previous life as an entrepreneur. He also wrestles with his own self-identity as an academic who still feels the calling to an entrepreneurial identity. He also finds himself critical of entrepreneurial narratives as they tend to be anti-social. His work has got me wondering if the entrepreneurial and enterprising identity can be compatible with good moral values.


These ideas also relate to what I am findng about librarians' views on library consultants who charge for their services. A Judas or betrayal to the profession theme is emerging even though I haven't really started the 'deep' analysis. So far I have seen two particular tweets that summarise this perspective. One tweet in 2008 where a librarian remarked [not verbatim to protect anonymity] 'Am I the only person disturbed by this listing of paid library consultants?' In a more recent tweet, another librarian remarked that 'what library consultants should be doing is lobbying businesses to create more librarian positions' [again not verbatim]. From these tweets, it seems to me that there is a sinister picture being painted about library consultants who charge for their knowledge, expertise and services.


Yet this is also contrasted by other tweets and blog posts, where there is an event where library consultants offer free library consulting services (ASCLA, 2013). Or a tweet by a librarian praising another person for being a 'good library consultant' [not sure though if the person doing the consulting was paid though].

So far, the story being told about library consultants and library consulting on blogs and tweets is an intriguing one, where most times they are portrayed as villains, both by librarians or even the public who express outrage at the fees charged or money spent on them. Yet, there is seemingly praise for those who engage in no-paid library consulting services. However, I can't disclose all my ideas here, but just some of the preliminary notes and perceptions that I am forming of the data as I go through. For more, you've got to read the thesis when it is done or follow up on my future publications.


References:

Association of Specialized and Cooperative Library Agencies [ASCLA] (2013). 'Consultants give back: Free 30-minute sessions in Chicago co-sponsored by ASCLA and PLA'. [blog post]. Retrieved from
http://ascla.ala.org/blog/2013/05/news-consultants-give-back-free-30-minute-sessions-in-chicago-co-sponsored-by-ascla-and-pla/


Down, S. (2006). Narratives of enterprise: Crafting entrepreneurial self-identity in a small firm. Chelteham, UK: Edward Elgar Publishing.




 







 

Sunday, October 27, 2013

Wattpad, publishing and libraries

In a previous post entitled, 'Thoughts about librarians as publishers', I expressed the viewpoint that libraries could participate in disrupting publishing by becoming new players in the publishing market. Well in today's post, I offer a similar viewpoint, but by discussing new player in digital publishing that is doing exactly what I recommended for libraries in my previous post.

I was recently led to discover a self-described 'unlimited, ever-growing library of free books and stories' named Wattpad (URL: http://www.wattpad.com/ ). On Wattpad, users are able to discover fictional writing, share stories with friends and follow authors of interest chapter-by-chapter online and across mobile devices. It is also described as a 'new form of collaborative entertainment that connects readers and writers through storytelling and creative fiction while offering mobile and social eReading experiences'. It also describes itself as a community of readers and writers. Finally, it is free!


According to TechCrunch writer, Darrell Etherington (2013), Wattpad is an online 'Toronto-based social network based on writing and reading'. On the other hand, the site is described by Social Times writer Devon Glenn (2012) as a digital 'publishing platform' that seeks to become the YouTube for Writers and Readers. Mashable writer Adam PopeScu (2013), describes Wattpad as 'the biggest under-the-radar e-literature community on the web' as well as a 'storytelling and consumption platform for readers who want deeper interaction' (2013). Already, amateur authors have been able through the platform to land book deals from traditional publishing company according to a Huffington Post news article ('Online Writing Turned Book Deals', 2013). 

In my view, I like that Wattpad describes itself as an 'ever-growing library' as that is what I believe it is. It is a free library where authors and readers are connected without the middle man of publishing houses. Wattpad in my view is the perfect model for public libraries that want to expand their e-book collections without having to pay the ridiculous licensing fees of traditional publishers. I suggest that such libraries invest their e-book monies into platforms to host works of local and established authors, and enable community and interaction between readers and the authors in socially virtual spaces. It is my view point that Wattpad is one of our latest competitors in library-land (at least for public libraries).



References:

Etherington, D. (2013, Aug. 12). Wattpad launches new self-publishing crowdfunding, first revenue model for the social network. TechCrunch.com Retrieved from http://techcrunch.com/2013/08/12/wattpad-launches-new-self-publishing-crowdfunding-first-revenue-model-for-the-social-network/

Glenn, D. (2012, Dec. 4). How Wattpad plans to turn its publishing platform into YouTube for writers. 

'Online writing turned book deals: Three teen authors who got their big break online'. (2013, Mar. 23). HuffingtonPost.com. Retireved from http://www.huffingtonpost.com/2013/03/23/beth-reeks-and-other-teen_n_2935560.html?ncid=edlinkusaolp00000003

PopeScu, A. (2013, Sep. 30). Wattpad is the most active social site you've never heard of. Mashable.com Retrieved from http://mashable.com/2013/09/30/wattpad/

Wednesday, October 16, 2013

A library student "goes" to business school

This week I got the amazing opportunity to speak to students with interest in business and entrepreneurship. It was the launch of a new entrepreneurship club, Micro-Tyco at Western Univeristy (formerly University of Western Ontario). In this post, I want to describe in brief my experience and make some points that I think are relevant for my fellow library students and administrators of library schools.

The Ivey business school building, the setting of the event was very impressive. There were lots of rooms for small group collaboration, great space and decor, with lots of natural light. It did indeed seem like a great place for learning and a place that library school student would be envious of. It was within this pleasant setting that I saw the pleasantness also reflected in the faces and interactions of Ivey students.

After finding my way to the room of the event, I had a pleasant evening of learning more about the club initiative from the executive presenters, sharing my limited "knowledge" of entrepreneurship with other young entrepreneurs and interacting with those present. The atmosphere felt very comfortable and supportive. I felt comfortable as if I was among kindred spirits. Both among the young entrepreneurs there and the business school students there. Most importantly, I received positive feedback about ideas I shared there relating to entrepreneurship that made me feel really appreciated.

Through one on one interaction, I also found that the way that the Ivey students spoke about their teachers and their classes was very positive. They seemed very positive about their learning experiences at Ivey, which made me in turn wish I could experience being a student there.

That said, I want to turn my reflection to what I think about these issues as it relates to library schools.

1. Library schools need to ensure that students are pleased with the quality of their teaching, the building and facilities and have many positive things to say about their learning experiences. As one of my colleagues said to me this month, the best marketing for a department comes from its students. The more students feel positive about their experiences at library school, the more they will share and spread such good reports to others outside. This in turn will automatically pay off in recruiting new students to library schools.

2. By hanging out at Ivey Business school with these young entrepreneurs and business students, I felt that I had an opportunity to make them appreciate my skills and area of expertise in information. This got me thinking that the more opportunities I could get like this, could pay off in the future, as these persons may be my next network contacts to lead to future contracts for my services. My take home point from this thought is that library students need to seek opportunities to network more with business school students. In a previous blog post, I have raised the point that:
LIS schools need to help students learn the same networking skills that business students learn and practice, which can help them get jobs in any field or industry. Hence, we can not afford to isolate our students to talking solely with library professionals, but must also push our students to share what they are learning in library school with persons in other sectors, and get feedback about how what they are learning may be transferrable to jobs outside of traditional librarian jobs.
Well, these are my thoughts for now. 

Sunday, September 29, 2013

Collecting library users' stories to showcase the impact of libraries


It has become a habit for me to apologise for not updating my blog as often as I ought to. Further, such an apology is accompanied by an explanation as to the reason for my absence from contributing to the blogosphere. Well, if it is acceptable for my limited but regular readership, let such a protocol be deemed to be observed.

A matter at hand has been my observation of the collection of library users' stories to showcase the impact of libraries. Fay Durrant, Jamaican LIS professor in 2006 said and wrote these words:
There is an interesting study of the use of one of the telecentres of the Jamaica Sustainable Development Network. One fisherman who knew how to access the weather reports on the Internet would each day get the forecast and explain it the others so that they could use the information to prepare for their fishing expeditions.
That story has been written up as Islands caught up in the Web in the UNDP magazine Choices by Barbara Blake Hannah a journalist in Jamaica. I think that it would be very useful for us as Caribbean librarians to seek out these stories from our users as a means of determining the impact of information.
Durrant is not the only one to advocate that libraries collect stories of patrons to help us understand the impact of our services. A more relatively recent publication by Nyström and Sjögren (2012) also raised this idea (see previous blog post review of this).

However, today, I report on one such practical application of this by a public library. Recently, London Public Library in Ontario, Canada collected stories from its community via it's Website http://www.londonpubliclibrary.ca/node/17228 and presented them via the use of social media, (Facebook in particular). Sharma (2013) in one of London's community newspaper reports  Delilah Deane Cummings, co-ordinator of community outreach and program services at the London Public Library as saying:

“The library is filled with stories in all different forms whether it is books or movies or magazines or e-books and we are inviting Londoners to share their stories with us and with the community” 
Her quote summarises my own views that the library is indeed a collection of stories that transcend media formats. Her quote also captures my viewpoint that libraries need to collect and document blogs that tell personal stories to add to the wider collection of narratives and stories that are documented in other media formats.

In this particular case, the library used the post card memoir format for collecting community stories. The London public library permitted community members to submit drawings, illustrations or text of 150 words. According to Sharma (2013):
The project, Postcard Stories, was launched... and ... in part inspired by similar ideas like the Kingston Frontenac Public Library’s “Story Me”  — a blog-based project collecting the stories of everyday people and the everyday interactions library staff have with patrons.
These comments and practices get me wondering if the ideas that I think about for my thesis are being disseminated telepathically (or perhaps through my blog). I been blogging, thinking about and discussing these topics, issues and practices of collecting personal stories or personal memoirs about library use and impact for some time now (see: Article on storytelling for entrepreneurs and [possibly] for libraries and Corporate online storytelling: for libraries?). It is so good to see my thoughts and theoretical musings being manifested in reality.



References:

Durrant, F. (2006, November). The future of libraries and implications for the Caribbean. Address to the Library Association of Trinidad and Tobago (LATT) Ordinary General Meeting, National Library and Information System Authority (NALIS), Port of Spain, Trinidad and Tobago, W. I. Retrieved from http://eprints.rclis.org/8861/1/DurrantFayThe_future_of_libraries_and_implications_for_the%E2%80%A6.pdf

Nyström, V., & Sjögren, L. (2012). An evaluation of the benefits and value of libraries. Oxford, U.K.: Chandos Publishing.

Sharma, S. (2013, Sep. 12). Your stories could be part of a new public library project. The Londoner. Retrieved from http://www.thelondoner.ca/2013/09/12/your-stories-could-be-part-of-a-new-public-library-project

Friday, September 6, 2013

Caribbean libraries as facilitators in the governance process

This post is based on my own local experience, from which I draw lessons for libraries, but mainly for libraries in developing countries. This post attempts to address 2 questions:

  1. How national libraries can demonstrate their value nationally and in a relevant way to a nation's governance process especially in informing and educating citizens about national issues?
  2. How national and public libraries can use Facebook and other social media to engage their citizens in education on national issues?

Recently in Jamaica, there has been a debate about a proposal regarding the development of some islands belonging to the state (If you are interested in this subject see the news reports from Jamaica Gleaner on the subject). Since most of the information that I have been getting on the islands was from the mass media, I began to think it would be nice for me to see pictures of the islands under discussion, the Goat islands, that were not filtered by the mass media. Unfortunately, I was unable to access adequate images of the islands involved using Google Search, Pinterest or even Flickr. Unlike other parts of Jamaica, the Great and Little Goat islands are not well known sites and do not seem to be very well documented via photographs. Even the Wikipedia entry on the subjects at the writing of this post reveals very little information (See entry for Great and Little Goat island). This is where I began to wish for my public library and national library to step into the national dialogue.

I imagined that if my libraries (public or National) would post on Facebook or other social media (blogs, Flickr, Twitter) pictures and information sources (or quotes from them) in order to help people be better educated about these islands, this would be very useful in helping the nation be more informed to participate in the debate. So on August 28, 2013, I inquired of  National Library of Jamaica (NLJ) on its Facebook page if the NLJ could post a photo of the islands with accompanying information. On the 29th of August 2013, the NLJ obliged me by posting this photograph of a map of the goat islands on its Facebook page as well as a historical fact. But it did not stop there. By September 1, 2013, the Jamaica Observer, one Jamaica's leading printing press published some historical facts compiled by the NLJ in the article "The legend of Goat Islands". Then on September 3, 2013 the National Library posted on its Facebook page a current photograph from the Jamaica Gleaner along with another historical fact.


The event narrated here is an important illustration of how Caribbean national and public libraries can play a role of providing neutral and historical information for democracy and in the interest of the public to inform the national debate. Already, just glimpsing at the Facebook page comments on the photos shared by NLJ, I see many Jamaicans conducting information seeking, asking other questions as well as attempting to process the value of the islands. This is a clear example of what Benjamin Franklin stated about libraries in his autobiography:
libraries have improved the general conversation of the Americans, made the common tradesmen and farmers as intelligent as most gentlemen from other countries, and perhaps have contributed in some degree to the stand so generally made throughout the colonies in defense of their privileges. (Nix, 2012).
Only that this time, substitute "Americans" with "Jamaicans" and "colonies" with "nation". Another aspect to this, is the use of social media by libraries to engage citizens and provide this information to the public as well as facilitate this conversation in this social virtual information space.


Reference:

Nix, L. T. (2012). The Library Company of Philadelphia. The Library History Buff. Retrieved from http://www.libraryhistorybuff.com/librarycompany.htm

The legend of Goat Islands (2013, Sep 1). Jamaica Observer. Retrieved from http://www.jamaicaobserver.com/search/the-legend-of-goat-islands_14970538