Showing posts with label library consultant industry. Show all posts
Showing posts with label library consultant industry. Show all posts

Thursday, July 25, 2013

Repurposing library education to prepare students for library consultancy


Introduction


I am coming to a conclusion about the path that library schools need to take for the transformation of library education. However, to make that argument, I want to take my time and build a case using several blog posts. This is perhaps my first prelude to the argument, in a story or narrative form.

This story comes as a result of my concern that while libraries will or may continue to exist for a long time to come, library schools may not (or at least not in the form that they currently exist or existed as in the past). There are a number of systemic problems with library schools, which have not sufficiently adapted to the changing environment of librarianship in practice. The main problem:

 •Library schools are producing graduates who may be unable to find employment in libraries as they are overqualified for the shrinking quantity of positions that are available in existing public and government-sponsored libraries.


In an era where governments and municipalities are cutting budgets, contracting out services and looking towards privatization, employment in libraries is problematic. This problem is primarily documented in a number of professional blogs. A recent blog post by the Canadian Library Association's Government Library & Information Management Professionals Network (2013) recently reported statistical data showing that library science positions in the Government of Canada, 1990 to 2012 have been steadily declining. In addition, as the Library Journal report on salaries and placement of library school graduates indicate, there are challenges with getting jobs in government-funded public and school libraries, with growing vacancies in libraries for the more administrative and managerial positions (Maatta, 2012).

However, within these challenges, I perceive new opportunities for library schools to reinvent library education and prepare existing and new graduates for entrepreneurial opportunities within the current library employment situation, without removing an emphasis on libraries. As such, I present a tale to introduce this idea, that draws primarily on a retelling of Rubin's (2010) chapter 3 that discusses historical events that have shaped library professional education.


The tale


Once upon a time, there were no library schools. Persons coming to librarianship were scholars, who previously gained experience in managing libraries from managing their own personal library collections. These scholars in turn trained the next generation of librarians through apprenticeship.



Then came Dewey, an entrepreneurial American librarian. And he said: "let there be a standard system for organizing global human knowledge in libraries". And there was the Dewey Decimal classification and the card catalogue.



Dewey looked at his system and saw that it was good. Then he thought to himself, why not share this system with the world and train librarians to use it. So Dewey said: "let there be library schools at universities to offer professional education for those who want to be librarians and let them be trained in the Dewey Decimal system." And then there was the first library school.




Decades passed, and then came Andrew Carnegie, another American entrepreneur. And he said: "Let there be free public libraries." And there were public libraries, built by philanthropy, but maintained by the public purse.




However, Carnegie realized that many of these libraries were not being properly managed and maintained. As such, he decided to investigate the situation and concluded that these new institutions needed professionally trained persons who could manage them well. After investigating the education situation of librarians he then said: "Let every free public library be staffed and managed by a librarian that has attained professional education at university level."


And there was funding to universities for establishing library schools and the establishment of more library schools and library degree programmes.




Decades passed and as governments assumed control of the continued funding and maintenance of public libraries, then came a great recession. And governments began to cut their spending on libraries and on universities.


Then came the Internet and people began to question the need for libraries and library buildings.

Then some library schools were closed. And others transformed into I-schools or information schools. And a gulf began to separate scholars and researchers at library schools from the practitioners of librarianship.




While all this was going on, a small group of librarians became entrepreneurs, offering their expertise to other librarians. At the same time governments began to reduce library services, restructure libraries, lay-off expensive professionally educated librarians, outsourcing or contracting out work to cheaper labour sources and even privatizing some services. And in time, some of these government-run public libraries began to employ these consultants on a contractual basis to help restructure libraries or solve problems or provide advice on solving certain library organizational problems. Since then, this new group of library consultants have been growing, similar to how business students undertaking MBAs later enter the workforce as consultants.


And I wonder if perhaps this growing library consultancy industry provides an opportunity for library schools to repurpose library education and provide library school students with the skills and knowledge to become library consultants.


References:


Canadian Library Asssociation (CLA) Government Library & Information Management Professionals Network. (2013, July 8). Library Science (LS) Positions in the Government of Canada, 1990 to 2012 [blog post]. Retrieved from http://clagov.wordpress.com/2013/07/08/ls-positions-gc/

Maatta, S. L. (2012, October 15).  Placements & salaries 2012: Types of placements. Library Journal [blog post]. Retrieved from http://lj.libraryjournal.com/2012/10/placements-and-salaries/2012-survey/types-of-placements/

Rubin, R. (2010). Foundations of library and information science (3rd ed.). New York: Neal-Schuman Publishers.

Monday, July 1, 2013

Applying my narrative information source framework to Twitter: Preliminary findings

Following from my previous blog post, I want to now demonstrate how my narrative information source framework is seemingly operational. After using Twitter to locate tweets on library consultants and library consulting, through the following queries, I began to see data that fit within the pattern of my theoretical framework:

Twitter query for library consultants: https://twitter.com/search?q=%22library%20consultant%22&src=savs

Twitter query for library consulting: https://twitter.com/search?q=%20%22library%20consulting%22&src=savs

Guide narrative information sources
Based on my preliminary results, many sources on Twitter functioned as guide or referral based information sources, pointing me to other types of narrative information sources. I would argue that Twitter can function as a type of search engine or reference tool to locating various types of narrative information sources. However, unlike Google, Twitter is updated by users or crowdsourcing, rather than a crawling spider program.

To show one example of how tweets located in Twitter function as a reference information source, pointing me to other sources is the tweet of a URL link to a blog commentary or review of http://www.librarian.net/

When accessed, the URL from this tweet, http://groundreport.com/blog-review-librarian-net/ functioned as a commentary on or guide to  library consultant blog - librarian.net. This librarian.net blog appears to be a narrative information source, narrating a specific library consultant's personal experience in her work of library consulting. This is just one of the many examples of  how tweets in my query lead me to other documents or types of narrative information sources.



Personal Narratives,  eulogies, biographies, memoirs (or mixed narrative/life-writing information sources)
Tweets can also lead one to the narrative information sources conveying personal reflections, reports of  personal experience or to information about the lives of library consultants. Blog postings directly retrieved from tweets included the following:

By Cindy Bajema:You Can’t Stop the Librarian in Action
04/23/2013
http://www.sambattrust.org/1/post/2013/04/by-cindy-bajemayou-cant-stop-the-librarian-in-action.html

from the tweet;





  • death and obituary of library consultant





  • First Project as Library Consultant
    http://uunpujiyaaa.tumblr.com/post/36746251325/first-project-as-library-consultant


    I have even been directed to vlog posting (or a YouTube video) where a library consultant tells her narrative or personal story of her work and what it involves from the following tweet:

    Non-fiction information sources (Events & Documents)
    Tweets in my Twitter queries have also led me to discovering non-fiction narrative information sources such as:
    • the retirement of a library consultant (which in a sense is also a life-writing type of narrative information source)
    • and job information or job advertisement
    One tweet even led me to another guide or referral based narrative information source, specifically a directory of over 41 library consultants: http://www.libraryconsultants.org/esearch.asp from the tweet:
    Event information and press releases are also popular in Twitter. One event tweet was:
    Tweets like the above tweet discussing an event usually point to a document such as a press release.

    My Twitter search on library consulting also lead me to  documents that related to the work of library consultants such as Pelham Public Library's  25th of March 2013 posting of "The report put together by BPC Library Consulting for Performance Concepts..."from the tweet:

    Or to Springfield City Library's June 22, 2013 posting of this tweet

    Tweets in my search results also pointed to information about places that used or needed consultant services. A church (Bethel Seventh-day Adventist church) is mentioned in one tweet by librarian Amy Patrick ‏@mom2sadie in 4 December, 2012:



    Or this tweet by the Telluride Planet reports on a public library making use of a library consultant to gather information from the public about their priorities for the library:
    Conclusion and viewpoint

    Hence, as you can see, my preliminary conceptual framework of narrative information sources is able to from preliminary selective observation to explain the types of narrative information and information sources that one can access via Twitter.

    Finally, while I did not deliberately set out to show you that Twitter is useful for finding or locating business information, you can perhaps obviously see this from the data I present. Twitter in my view has thus proved a useful business reference tool for finding/locating current business information, particularly in the library and information industry. Industry events, competitors and market information are all available and can be easily monitored with a saved Twitter query. This is due to the fact that people and organizations are posting and referring to content/information online through tweets. Hopefully in my next blog post, I can expand upon the idea of Twitter as a business information source or resource. Or should I more accurately say that Twitter can function as/like a business information search engine?

    Thursday, June 13, 2013

    Research Update: Shifting to study library consultants

    For the past two months since beginning to teach and reflect on library management issues, my eyes have been open to the library consultancy industry. Since my original research interest was on studying entrepreneurs, I have seen this trend as an opportunity for me to shift my focus a bit for my research proposal, to the study of this particular type of "library entrepreneur". Currently I am considering a study of knowledge sharing by library consultants via blogs and tweets. This group is apparently underrepresented in the library and information science (LIS) literature. Most studies on librarians ignore this group of independent or self-employed workers or entrepreneurs, in favour of librarians employed to or working full-time in institutions.

    So who exactly are library consultants?
    I searched around four library dictionaries for the term "library consultant" and only found the term in Prytherch's (2005) compilation. According to Prytherch, the library consultant is:

    an individual offering a range of professional skills and advice relevant to the operation of libraries. Usually these skills will be marketed on a commercial basis by a Freelance self-employed person who is not directly employed by the library concerned, but who may be retained on contract for a fee. (p.410)
    According to Prytherch, an alternative, albeit broader term is the term "information consultant". the information consultant however is "a generic term used by self-employed Freelance individuals operating on a commercial basis in the areas of information handling and related fields" (Prytherch, 2005, p. 350)

    Recent sources have indicated that there are many library consultants (or at least in America). In a press release for the American Library Association (ALA) 2013 conference, advertised is a session where library consultants offer 30 minutes free consulting to librarians. For this event, here is the list of consultants expected to participate:
    • Lori Bowen Ayre of The Galecia Group; 
    • Liz Bishoff of The Bishoff Group; 
    • Carson Block, Carson Block Consulting Inc.; 
    • Nancy Bolt, Nancy Bolt & Associates; 
    • Yolanda J. Cuesta, Cuesta MultiCultural Consulting; 
    • Carole D. Fiore, Training and Library Consulting; 
    • Donna Fletcher, Donna E. Fletcher Consulting, Inc./Library Survey Consultants; 
    • Cheryl Gould, Fully Engaged Libraries; 
    • Catherine Hakala-Ausperk, Libraries Thrive Consulting; 
    • Stephen C. Maack, REAP Change Consultants; 
    • Gretchen McCord, Digital Information Law; 
    • Ruth Metz, Ruth Metz Associates; 
    • Sam McBane Mulford, ideation * collaborative; 
    • Kathy Page, Page + Morris; Paula M. Singer, The Singer Group, Inc.; 
    • Melissa Stockton, Quipu Group; and 
    • Richard L. Waters, Godfrey’s Associates.
    Additional profile of the consultants participating is available on this website: http://www.consultantsgiveback.org/

    Not only that, but ALA also has a section, the Association of Specialized & Cooperative Library Agencies (ASCLA), which offers the Library Consultant Interest Group.

    Twitter also provides a channel for accessing the most recent news being shared on library consultant, as is evident on the embedded Twitter widget below:


    In addition, I have put together a crude slide presentation as part of a business/market research into the opportunities in library consultancy below:




    Viewpoint:

    In my view, this industry, made possible by new public management trends in public and school libraries, which has seen increasing opportunities for librarians to offer their expertise to libraries for a fee rather than becoming full-time employees. Rather than employing full-time librarians, boards and municipalities responsible for libraries seem to be contracting or outsourcing special projects or services to library consultants, while reducing qualified full-time library staff for less trained and qualified and cheaper labour. Depends on how you look at it, this is an opportunity or a crisis in contemporary librarianship.


    References:

    American Library Association. (2013. May 28). Consultants give back: free 30-minute sessions in Chicago co-sponsored by ASCLA and PLA [Press release]. Retrieved from http://www.ala.org/news/press-releases/2013/05/consultants-give-back-free-30-minute-sessions-chicago-co-sponsored-ascla-and

    Prytherch, R. J. (2005). Harrod's librarians' glossary and reference book. 10th ed. Aldershot, Hants, England: Ashgate.