Showing posts with label narrative information sources. Show all posts
Showing posts with label narrative information sources. Show all posts

Tuesday, October 28, 2014

Narrative information sources for medicinal care and the implications for LIS

For those who have been following up on my blog for some time, you might already be aware that I am interested in narrative research. Well recently, my university staged a lecture where an author, Dr. Vincent Lam, presented on the topic "Narrative in Medicine – Why We Need Stories in an Age of Evidence". The event was held in the University Hospital | Auditorium A, Room B3-246.

So I attended the lecture by Dr. Vincent Lam staged at my university's hospital. Unfortunately, due to my mix up with the time, I arrived when the lecture was already in progress. Nevertheless, I was still able to get what I needed to hear and even got the opportunity ask Dr. Lam a question. In the next few paragraphs, I outline some of my take away points from Dr. Lam's talk. 

Before outlining what I got from the talk, it is important to indicate my particular interest in the narrative turn in patient care and medicine. I particularly see this new emphasis on narrative based information sources as being important to libraries and information science. This narrative turn in the medical sciences has implications for librarianship, especially in terms of how we go about serving health related information sources. I also see the importance in this for those working as hospital librarians, as they too need to consider supplying biographical or narrative sources to health care providers. (Now back to Dr. Lam's talk.)

Dr Lam indicated that during the encounter between a patient and a health practitioner, the patient brings a story. Usually, the story is "something happened to me". Lam suggests that the health practitioner is then expected to hear and listen carefully to the client's story, and then to use his or her special knowledge and tools to explain the story. Lam also suggests that the health provider is also expected to tell the patient "what will happen next". As such, Lam suggests that doctors and health practitioners have a role to play as story interpreters as well as storytellers. In his words, "doctors are story interpreters" and "third party storytellers", offering story interpretations and storytelling to patients like the shamans and spiritual doctors of the age before modern medicine.

Dr. Lam also argued that health care providers can also benefit from being educated in the literary arts. He cited a study that indicates that reading literary fiction promoted empathy. In general, Lam stated that reading tough, difficult and challenging books was good for medical professionals as it would enable them to become more empathetic. This is needed as medical professionals tend to rely a lot on statistics and hard scientific numerical facts that make them less empathetic and understanding of their clients' needs. 

He said that sometimes doctors need to put down their scientific spectacles in treating patients, and see the world through a different set of eyes. Lam suggests that it is really "easy to miss something about your tools because that is what you work with". It is always good to get outsider perspectives. And narrative information from patients who experience illness are as important as the scholarly or evidence based medical literature for this.

Lam also makes the point that patients rarely present information about what is happening to them in an easy form for doctors to use to make a diagnosis. Patients often do not use the medical terms and jargon when presenting their health problem. Instead, doctors have to collect, interpret and put the fragments of information presented by the patient together into a medical narrative, in order to make sense of it and to arrive at a diagnosis. Hence, in this regard, doctors also need the skill of understanding patient narratives and being able to convert such narratives into a medical narrative.

At the end of his talk, I asked him about his position on doctors reading autobiographies,watching YouTube videos and reading blogs of those who experience illness. His response was "very valuable" and that doctors should read these to supplement their scholarly readings.


My question was motivated from my recent discovery of a Masters thesis in the University of Western Ontario's institutional repository entitled:
Women's Stories of Breast Cancer: Sharing Information Through YouTube Video Blogs  - Jenna Kressler, Health and Rehabilitation Sciences, MSc http://ir.lib.uwo.ca/etd/2095/
This interesting thesis title seems to suggest that a blog is not a medium,but a way of presenting information (genre). Hence YouTube Video blogs! (Or vlogs). The article also touches on the storytelling idea for sharing health-related information. The author also used narrative analysis to conduct her research, similar to the type of analysis that I am doing for my research on blogs and tweets. Finally, she conducted her analysis on the personal narratives of women victims and/or survivors of breast cancer.

Conclusion:
The narrative turn in medicine could spell hope for the value of the humanities in academia, Medicine is realizing and awakening to the idea that narrative and storytelling skills are important to its practice. Further, librarians have a role to play in serving medical practitioners with not just scholarly and scientific literature, but also biographies and other personal narratives of the persons that experience illness. Finally, librarians also have a role in not just providing the published sources of narratives, but also considering social media sources such as blogs and YouTube videos. Curating these may also be valuable to medical practitioners who need to supplement their professional understanding of illness with a deeper understanding of the patient's side of the story.

Monday, July 1, 2013

Applying my narrative information source framework to Twitter: Preliminary findings

Following from my previous blog post, I want to now demonstrate how my narrative information source framework is seemingly operational. After using Twitter to locate tweets on library consultants and library consulting, through the following queries, I began to see data that fit within the pattern of my theoretical framework:

Twitter query for library consultants: https://twitter.com/search?q=%22library%20consultant%22&src=savs

Twitter query for library consulting: https://twitter.com/search?q=%20%22library%20consulting%22&src=savs

Guide narrative information sources
Based on my preliminary results, many sources on Twitter functioned as guide or referral based information sources, pointing me to other types of narrative information sources. I would argue that Twitter can function as a type of search engine or reference tool to locating various types of narrative information sources. However, unlike Google, Twitter is updated by users or crowdsourcing, rather than a crawling spider program.

To show one example of how tweets located in Twitter function as a reference information source, pointing me to other sources is the tweet of a URL link to a blog commentary or review of http://www.librarian.net/

When accessed, the URL from this tweet, http://groundreport.com/blog-review-librarian-net/ functioned as a commentary on or guide to  library consultant blog - librarian.net. This librarian.net blog appears to be a narrative information source, narrating a specific library consultant's personal experience in her work of library consulting. This is just one of the many examples of  how tweets in my query lead me to other documents or types of narrative information sources.



Personal Narratives,  eulogies, biographies, memoirs (or mixed narrative/life-writing information sources)
Tweets can also lead one to the narrative information sources conveying personal reflections, reports of  personal experience or to information about the lives of library consultants. Blog postings directly retrieved from tweets included the following:

By Cindy Bajema:You Can’t Stop the Librarian in Action
04/23/2013
http://www.sambattrust.org/1/post/2013/04/by-cindy-bajemayou-cant-stop-the-librarian-in-action.html

from the tweet;





  • death and obituary of library consultant





  • First Project as Library Consultant
    http://uunpujiyaaa.tumblr.com/post/36746251325/first-project-as-library-consultant


    I have even been directed to vlog posting (or a YouTube video) where a library consultant tells her narrative or personal story of her work and what it involves from the following tweet:

    Non-fiction information sources (Events & Documents)
    Tweets in my Twitter queries have also led me to discovering non-fiction narrative information sources such as:
    • the retirement of a library consultant (which in a sense is also a life-writing type of narrative information source)
    • and job information or job advertisement
    One tweet even led me to another guide or referral based narrative information source, specifically a directory of over 41 library consultants: http://www.libraryconsultants.org/esearch.asp from the tweet:
    Event information and press releases are also popular in Twitter. One event tweet was:
    Tweets like the above tweet discussing an event usually point to a document such as a press release.

    My Twitter search on library consulting also lead me to  documents that related to the work of library consultants such as Pelham Public Library's  25th of March 2013 posting of "The report put together by BPC Library Consulting for Performance Concepts..."from the tweet:

    Or to Springfield City Library's June 22, 2013 posting of this tweet

    Tweets in my search results also pointed to information about places that used or needed consultant services. A church (Bethel Seventh-day Adventist church) is mentioned in one tweet by librarian Amy Patrick ‏@mom2sadie in 4 December, 2012:



    Or this tweet by the Telluride Planet reports on a public library making use of a library consultant to gather information from the public about their priorities for the library:
    Conclusion and viewpoint

    Hence, as you can see, my preliminary conceptual framework of narrative information sources is able to from preliminary selective observation to explain the types of narrative information and information sources that one can access via Twitter.

    Finally, while I did not deliberately set out to show you that Twitter is useful for finding or locating business information, you can perhaps obviously see this from the data I present. Twitter in my view has thus proved a useful business reference tool for finding/locating current business information, particularly in the library and information industry. Industry events, competitors and market information are all available and can be easily monitored with a saved Twitter query. This is due to the fact that people and organizations are posting and referring to content/information online through tweets. Hopefully in my next blog post, I can expand upon the idea of Twitter as a business information source or resource. Or should I more accurately say that Twitter can function as/like a business information search engine?